1. Introduction
Psych Care Solutions (“we,” “us,” or “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us, including through our website www.psychcaresolutions.com.au.
2. Collection of Personal Information
We may collect personal information from you in various ways, including when you:
- Visit our website
- Subscribe to our newsletter
- Make inquiries or contact us
- Participate in our promotions or surveys
The types of personal information we collect may include:
- Name
- Email address
- Phone number
- Postal address
- Payment details (when you make a purchase)
- Any other information you provide to us
3. Use of Personal Information
We use your personal information to:
- Provide and deliver our products and services
- Process transactions and send you related information
- Respond to your comments, questions, and requests
- Communicate with you about promotions, upcoming events, and news about our products and services
- Monitor and analyse trends, usage, and activities in connection with our services
- Improve our website, products, and services
4. Disclosure of Personal Information
We may disclose your personal information to:
- Our third-party service providers who assist us in operating our business (e.g., payment processors, shipping companies)
- Legal and regulatory authorities as required by law
- Other parties with your consent or as required to provide our services to you
Some of these third parties may be located outside of Australia. In such cases, we take reasonable steps to ensure that your personal information is handled in accordance with the APPs.
5. Security of Personal Information
We take reasonable measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Access to and Correction of Personal Information
You have the right to access and correct the personal information we hold about you. To do so, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
7. Cookies and Website Analytics
Our website uses cookies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies; however, this may affect your ability to use certain features of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
By providing us with your personal information, you consent to the terms of this Privacy Policy and the collection, use, and disclosure of that information as described herein.